Paragliding is fun

School | Shop | Collective

Privacy Policy – Paragliding is fun

Last updated: 20 November 2025

Paragliding is fun (“we”, “us”, “our”) operates the website paraglidingisfun.com and provides paragliding courses and gear sales.
We take your privacy seriously and process personal data in accordance with the General Data Protection Regulation (GDPR).

If you have any questions about this policy, please contact us at:

Email: [email protected]

1. Personal Data We Collect

We collect personal data when you:

1.1 Visit our website

  • IP address (anonymised where possible)
  • Cookie preferences
  • Device and browser information
  • Pages visited and interaction data
  • Consent status (via WP Consent API + CookieYes)

1.2 Make a purchase through WooCommerce

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment status (from Mollie)

1.3 Sign up for a course or request information

  • Name
  • Email address
  • Phone number
  • Any additional information you submit

1.4 Join our newsletter / marketing flows

  • Email address
  • Engagement data (opens, clicks)
  • Tags, segments and course preferences (via Mautic)

1.5 Contact us

  • Email address
  • Name
  • Message content

2. Purposes of Processing

We process your data for the following purposes:

2.1 To operate our website

  • Load the site securely
  • Show content and manage cookies
  • Understand how visitors interact with our pages
  • Improve user experience

2.2 To provide our services

  • Course bookings and communication
  • Delivering orders from our shop
  • Customer support

2.3 For payments

Using Mollie, we process payments securely.

2.4 For marketing communications

Using Mautic, we send:

  • Newsletters
  • Product updates
  • Special offers
  • Course-related updates (when relevant)

You can unsubscribe at any time.

2.5 Legally required processing

  • Accounting and invoicing
  • Tax purposes
  • Fraud prevention

3. Legal Bases for Processing (GDPR)

We rely on:

3.1 Performance of a contract

For:

  • Course sign-ups
  • Shop orders
  • Customer support

3.2 Consent

For:

  • Analytics (GA4)
  • Marketing cookies
  • Email newsletters
  • Microsoft Clarity tracking
  • Cookie banner preferences

3.3 Legitimate interest

For:

  • Improving website security
  • Analytics that do not identify individuals
  • Preventing abuse or fraud

3.4 Legal obligation

For:

  • Tax records
  • Payment administration

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Measure website performance
  • Personalise marketing
  • Ensure security
  • Track conversions

Your consent is managed via:

WP Consent API + CookieYes
These tools determine which cookies may load based on your preferences.

You can change your choices at any time via the cookie banner.

Tracking tools we use:

  • Google Analytics 4 (Consent Mode enabled)
  • Google Tag Manager
  • Microsoft Clarity
  • Mautic (tracking pixels for email engagement)

5. Data Sharing

We only share your data when necessary:

5.1 Payment processor

Mollie
Used to process payments securely.

5.2 Marketing tools

Mautic
Used for newsletters, segmentation, and marketing automation.

5.3 Analytics & tracking

  • Google (Analytics + Tag Manager)
  • Microsoft (Clarity)

5.4 Hosting & technical providers

Your data may be processed by service providers who help us operate the website.

We never sell your data.

6. Data Retention

We keep your data only as long as necessary.

  • Order information: 7 years (tax obligation)
  • Course sign-up data: 2 years
  • Contact form messages: 1 year
  • Newsletter data: until you unsubscribe
  • Analytics data: according to Google’s retention periods
  • Cookie preferences: 6–12 months

7. Your Rights (GDPR)

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data (“right to be forgotten”)
  • Withdraw consent
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with the Dutch Data Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, contact us at:
📧 [email protected]

8. Security

We take technical and organisational measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure hosting
  • Access control
  • Regular software updates

Despite our efforts, no online service is 100% secure.

9. International Data Transfers

Some providers (Google, Microsoft) may process data outside the EU.
They rely on:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant transfer mechanisms

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on this page.